Frequently Asked Questions

Pricing

1. Does CreateMyTee offer free quotes?

   YES! And they are instant. Just click on CreateMyTee Now! Then pick a garment and hit instant quote for your total price and price per garment.

2. What factors affect price?

   The five (5) items that affect price are:

   1. Type of Garment:

      High quality shirts such as American Apparel and Organics are more expensive than most basic brands like Gildan and Jerzees. You'll notice each garment has a corresponding dollar sign ($). Garments are rated with "$" being the most affordable and "$$$" being the priciest (relativley speaking). Our 50/50 (cotton/polyester) garments, although the least expensive, may give you the most bang for your buck.

   2. Color of Garment:

      White shirts are always the least expensive because they do not go through a dyeing process like a purple, pink, or navy tee does. Finally, heathers, which include all grays, are less expensive than the rest of the color spectrum (excluding white).

   3. Number of Design Locations (Front, Back, Sleeves):

      A shirt printed with a front design is cheaper than a shirt printed on the front and back. Therefore, the more locations you choose to print on, the more the final product will cost. Also, names and numbers are cut out of vinyl. This material is naturally more expensive and will increase the price of your tee.

   4. Number of Colors per Location:

      Using fewer colors means using fewer inks, and using fewer inks lowers the price. For example, a shirt with a one color front costs less than a shirt with a two color front, and a shirt with a two color front costs less than a shirt with a three color front, and so on and so on, all the way up to six colors (our max).

   5. Quantity of Shirts:

      Simply stated, the more garments in your order, the lower the price per garment. This is because the costs of printing and artwork are spread out across the number of garments in your order (so Price Per Shirt = Costs of Printing and Artwork/Number of Garments). As a result, the more you buy the more you'll save.

3. My price per shirt is too high. How can I lower it?

   Keeping in mind what factors affect price, you can do several different things to lower your price per shirt. You can either choose a different garment and/or color, lower the number of design locations (along with the number of colors per design location), and/or increase the quantity of shirts ordered. One other thing that can lower the price per shirt is choosing a light shirt with dark design colors. This is because it takes more layers of ink to print light colors on dark garments than dark colors on light garments. Finally, 50/50 (Polyester/cotton) blends are highly suggested because they are super comfortable, are less inclined to shrink, and most importantly, cost less money. For the absolute lowest price per shirt, you will undoubtedly want to go with a white 50/50 blend with a one color design on the front!

Shipping

1. What does shipping cost?

   Free ground shipping is included with each order. All shipments are shipped via UPS. You do, however, have the option to choose expedited shipping for an additional price. Any additional costs associated with expedited shipments are based on the currently published rates.

2. When are orders expected to ship?

   The turnaround time for each order varies. This is because orders consist of two phases: 1) Shirt Design, and 2) Printing.

   The SHIRT DESIGN phase occurs first and the duration depends on how many times the customer has to go back and forth with the artist to ensure that the final design is PERFECT. On average, however, the design phase takes between 24 and 48 hours (and our fastest recorded order only took 17 minutes from order process to design approval for printing!!).

   The PRINTING phase does allow for us to provide exact turnarounds. After final approval of artwork, orders are shipped depending on the quantity of pieces ordered. See the chart below:

   Qty	Turnaround
   6-100	3 Days
   101-250	4 Days
   251-750	5 Days
   750 +	Call for more info

   *** If artwork approved by noon, that day counts toward turnaround time.

   National Holidays: CreateMyTee does not ship on the following national holidays:

   • New Years Eve
   • New Years Day
   • Memorial Day
   • Independence Day
   • Labor Day
   • Thanksgiving
   • Day after Thanksgiving
   • Christmas Eve
   • Christmas Day
3. When are they expected to be received?

   Standard shipping typically takes between 3-5 days. Sometimes it is only a day or two depending on the distance from our shop to your door. See the UPS time-in-transit calculator for an exact answer, using 49269 as the "shipping from" zip code.

4. Do we offer rush orders?

   We treat every order as a rush order. Thus, we do not offer rush orders. We can however expedite shipping for an additional cost.

5. Do we ship to Canada?

   Yes, but via ground only. It is our experience that due to Customs clearance ground shipments are just as fast as Overnight shipments.

6. Do we ship internationally?

   No, someday though. We do ship to Canana, however. See above answer.

Payment

1. What credit cards do we accept?

   Currently all major credit cards are accepted. This includes Visa, MasterCard & American Express.

2. How about E-Checks?

   We currently offer the option of paying via an E-Check with a limit of $1,500.

3. So what is E-check?

   An e-check is a way of paying with your checkbook, but electronically. Upon checking out and choosing E-check, just enter your routing number and checking account #. It’s simple, easy and 100% safe. Plus, it is perfect for organizations which do not have access to a credit card.

4. Do I have to pay tax if I am exempt or out-of-state (the shipping address is not in located in MI)?

   No, you do not. Customers having their orders shipped to an address outside of Michigan are automatically exempt from paying Michigan sales tax. If you are in Michigan and your purchase should be tax exempt, log into your account, upload your MI Sales Tax Exempt Cert and upon approval, you will have the option to choose whether an order is tax exempt or not.

5. What if I place an order and then need to cancel?

   After you give final artwork approval (via approve artwork button in the artwork center), no cancellation can occur. However, if cancellation happens before final approval, you will be responsible for a $25 artwork fee and a 20% garment restocking fee (of order total - prior to any applied discounts).